wordUp

Questions

shoutOut on 7/4/08 by Eric in wordUp

So you’ve registered, but you’re having trouble with something – ANYTHING?

This is the place to ask…

Do you want to know how to upload a design into the competition?

Or where to start a new blog post?

Or if anything isn’t working the way you think it should?

ASK
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yeah – we’re still debating whether to show stats or not – either public or just to the designers. very hard call.

keep me signed in – i like that! will have it added

probs signing in – pls let people mail us or contact us, and we’ll make sure we get to the bottom of every problem – as there shouldn’t be problems. and if there are we want to know about them

shoutBack 1 week, 3 days ago by Eric

Geez darko thats a mouthful. I dunno if the stats should be shown eh. It gives away the surprise of it all..cos people on here know other ppl on here and they can compare results to a certain level.

shoutBack 1 week, 4 days ago by tay

Hey Eric, I see some people are hassling you with improvements to make to the website, mind if I join in? :

Firstly a simple little “keep me signed in” tick box would be awesome. I’de visit this website even more if I was constantly signed in.

It would also be really cool if we could check our rating for various designs, i.e. if I have a design in the comp this month it would be nice to see how its doing before the end of the comp. (but other people dont have to see it)
If your able to do this maybe throw in a few more statistics, like how many boys vs girls voted on my design, the average age of the person who gave me a 5, how many votes is my 5.0 average based on, and what percentage of a pie chart looks like pacman, etc…

I’ve also had some complaints on newcomers finding it really hard to register to vote, maybe they’re just illiterate.

DaRKo Out!

shoutBack 1 week, 4 days ago by DaRKo

hi Pam,

we are trying to figure out why people aren’t receiving their email with details.

but good idea about the “myAccount” page – the to-do list is growing longer!

shoutBack 1 week, 4 days ago by Eric

Thanks for the info, Eric — I’ve just checked emails again and I’m one of those who only received the first one, not the second with the tracking number. Maybe there needs to be a “MyShirts” or “MyAccount” page somewhere on the site to help ppl with the tracking? One more for the to-do list! :-)

shoutBack 1 week, 4 days ago by pamsykes

hi lostHorizon

some great points

search function – on the to do list so will go live as soon as our poor developers have a chance to breathe

sizing charts – being put together as i write, and will also go live soon

about the tshirts – GREAT POINT – we need to put together something which talks about the tshirts.

at the moment, we’re buying quality South African cotton and cutting it into a tshirt shape that we have worked with specialists to design, and the printing is done by one of South Africa’s top Tshirt printing company’s – the print is AWESOME

but you’re absolutely right – we should put together a page talking about the quality of the Tshirts with pics so you can see what they look like rather than just the design on a tshirt template.

now where’s that to-do list :)

shoutBack 1 week, 5 days ago by Eric

Your site is very pretty and all, but I’ve gone through your whole comments section and round and round in circles trying to find stuff that I feel should be easy to find, namely:

A search function within your profiles so people can find designers’ profiles and their designs without having to dig and scratch through loads of pages…(perhaps one could even see the designs that didn’t make it to top 20 so one can see the style of the designer?)

More info on buying – like a sizing chart (for starters)
eg: LADIES: small = size 32, medium = 34, large = 36 ..
...and what are the men’s sizes??
Also stuff like info that I got from the live chat thingie about the fact that they’re slim fit and more information on the actual t-shirts for buying – like the quality of the ink/fabric and anything else that makes them great besides the design!

shoutBack 1 week, 5 days ago by lostHorizon

Hi Pam,

your one shirt was a may winner which is already in our warehouse. the other tshirt you purchased was a june winner which is arriving in cape town on friday this week, or monday next week.

both tshirts will be sent as soon as the second one arrives. as you are cape town based, email me your address, and i’ll send someone to drop off the one personally at you, so you have it quicker.

when you purchased, you should have received 2 emails – one from VCS (our credit card processing company), to say your purchase went through, and the second from springleap to give you a tracking number so you can see where your purchase is.

pls let me know if you didn’t receive both emails, as we’ve heard from a couple people that they only received the VCS one, and not the springleap one, and we’re investigating to find out why people didn’t receive both.

anyway, let me have your address, and we’ll get the first tshirt over to you ASAP...

and sorry about the inconvenience of not knowing where your purchase is.

Eric

shoutBack 1 week, 5 days ago by Eric

Hi, how do I check the status of my order? Can’t find a way to do this anywhere on the site and I’ve heard nothing since payment confirmation on August 15th. Hoping my shirts are in the mail?

shoutBack 1 week, 6 days ago by pamsykes

No worries :) Glad to help

shoutBack 2 weeks, 4 days ago by SilverSabre
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